E-commerce shop owners have so many concerns to take care of, from product development to email marketing, so making your customers become repeating customers is usually the goal.
Did you know that customers who have made purchases on your website statistically visited your website at least 8-10 times before doing so? So you actually have earned their trust when they convert to paying customers. At this point, you are aiming to gain loyal customers of your brand. To make this happen, you must nurture the relationship between the brand and the valued customers through emails, social media, and more.